1. Information We Collect

We may collect the following types of information:

a. Personal Information:

When you contact us, request a quote, or engage in our services, we may collect personal information such as your name, email address, phone number, physical address, and any other details necessary to provide you with our services.

b. Payment Information:

If you engage in a transaction with us, we may collect payment details, such as credit card information, billing address, and other related data necessary to process payments.

c. Website Usage Data:

When you visit our website, we may collect information about your browsing behavior, including your IP address, browser type, referring/exit pages, and operating system. This data helps us understand how visitors use our site and improve the user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

a. Providing Services:

We use your personal and payment information to provide you with our services, process transactions, and communicate with you about your service requests.

b. Communication:

We may use your contact information to respond to inquiries, provide quotes, send updates, and notify you about changes to our services or policies.

c. Improving Our Website:

We analyze website usage data to enhance the functionality and content of our site, ensuring that it meets the needs of our visitors.

d. Legal Compliance:

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

At Big Lake Services, we take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security assessments.

While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we take all reasonable steps to safeguard it.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

a. Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was provided.

b. Legal Requirements:

We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.

c. Business Transfers:

In the event that Big Lake Services is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide you with the option to opt out of any data transfer.

5. Your Rights

You have the following rights regarding your personal information:

a. Access and Correction:

You may request access to the personal information we hold about you and ask us to correct or update any inaccuracies.

b. Deletion:

You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

c. Opt-Out:

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

d. Cookies:

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather information about how you interact with our site. Cookies are small data files stored on your device that help us remember your preferences and improve our site. You can manage your cookie settings through your browser, but disabling cookies may limit certain features of our website.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.